Privacy Policy and Return Policy

Privacy Policy

Effective Date: December 10, 2024

 

1. Introduction

Welcome to Lynn Valley Mfg. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://lynnvalleymfg.com.

 

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you make a purchase, sign up for our newsletter, or contact us.
  • Payment Information: When you make a purchase, we collect payment information, including credit card numbers and billing addresses, through secure payment processors.
  • Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, pages visited, and the time and date of your visit.

 

3. How We Use Your Information

  • To Process Transactions: We use your personal and payment information to process orders and manage your account.
  • To Communicate with You: We may use your contact information to send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time.
  • To Improve Our Services: We analyze usage data to enhance our website’s functionality and user experience.

 

4. Sharing Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

 

5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

 

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can control the use of cookies through your browser settings.

 

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

 

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at customerservice@lynnvalleymfg.com

RETURN POLICY


Our policy covers 30 days for a product you have purchased from us and are not satisfied with for reasons other than warranty. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must
also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted: (if applicable) * Any item not in its original condition, is damaged or missing parts for reasons not due to our error does not qualify for a return.


We are not responsible for any costs incurring in sending a return to us.

WARRANTY

Lynn Valley Mfg. guarantees the material and labour for all other products, for a period of one year, commencing on the date of purchase, and will replace, or repair defective parts, at our discretion, at no charge. This warranty does not cover faults occurring due to misuse, abuse, and/or neglect and is void should the product be altered or serviced by an unauthorized service agent.

Note: In the event that warranty/service is required, please contact [email protected] for instructions.


You will need proof of purchase in the form of a receipt or invoice with dealer/distributor name and date of purchase. We encourage you to visit our website regularly, to register your purchase and also to learn about the many different products Lynn Valley Mfg. has to offer (made in Canada!). We often post specials and incentives that you may also find useful. Our customer service department is always enthusiastic to answer your questions and provide additional information when requested.


We look forward to serving you!

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Lynn Valley Manufacturing’s premium products reflect our commitment to superior quality and craftsmanship. Backed by decades of industry experience, we guarantee that each product upholds the highest standards of safety and innovation.